Frequently Asked Questions (FAQ)
Below is all the helpful information you might need to use our website!
What’s your return policy?
We do accept returns, but we do not cover the cost. Some items are excluded from this so please check the items page to see if it can be returned or not! Some items that are excluded from returns:
- Any liquid that has been opened or had seals removed
- Toiletries that are open, used or damaged
Do you ship overseas and to P.O. boxes?
Yes, we’ll ship your package anywhere that can accept deliveries. Please expect extra charges to be charged when delivering overseas. We do not cover any costs from customs or extra tax charges. We cannot deliver to P.O Boxes as we do not ship with Royal Mail at this time.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions!
See our Contact Us Page
Next Day Delivery & Local Pick-up
You can read all about our Next Day Delivery option
Local Pick-up is collection from one of the below shops:
- RaceTrack Autoport, 675 Paisley Road West, Ibrox, G51 1RP
- RaceTrack Braeside, 22 Cumbernauld Road, Chryston, G69 9NB
For Local Collection, we generally will have the items ready to collect within 24 hours but please await the Conformation email from us which will be send once the item in at the chosen site. After you place the order, we will contact you to arrange which site is preferred.