Terms & Conditions
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
We run analytics on this site. Information about your use of our website, location, IP Address and other items are collected for use to improve website traffic and give you better products, more related to what you might like.
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.
If you sign up to our newsletter we may use your email address to send you information about products or services.
You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.
We may disclose your personal data to other companies within our group, If we sell our business, to agents and service providers and in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber-crime or to protect the website, rights, personal safety of person(s).
We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- Product information
Some items we provide on this website might have other laws that govern the restriction of to whom and where we can sell these items. On purchase of age restricted items, we will ask for a valid date of birth alongside the normal information we collect to fulfil your order. After purchase, we will use this information to perform a search on you to ensure the details provided are correct and that you are of the legal age to purchase the product(s). If we are not satisfied that you are of the legal age to purchase the items your order will be cancelled. You can contact us to provide proof of age and resubmit your order request.
In any cases we send products to anyone who is not of the correct legal age we will not be held responsible for any charges, fines or other legality related to the selling of age restricted items to minors.
- Right to cancel
All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation of The Distance Selling Regulations.
You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods. Perishable items, one use items or drinks are not covered by our return policy unless they are unopened, in original packaging and no contaminated in anyway. Items are listed with their return policy so please ensure when purchasing your good(s) from our site you check the limits placed on that item for returns.
Returns are done at your expense. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.
We will only process the refund once the item arrives back with us and is checked. If we are satisfied that the goods have been safely returned and in cases which it applies, hasn’t been opened, used or contaminated we will process the refund for the amount of the good(s). We allow for 7 working days for the item to be received back at our location from the time your return request is authorised. Returns that are not received back within this time frame might cause the refund to be delayed or cancelled.
All notices you send us must be sent to the contact details on this site (link). We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.
- Trademark(s) and External Links
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.